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How do Re-opened ticket?

Follow the steps below to Re-opened a ticket.

1: Once you are logged in, look for a "Support Ticket" option in the menu. This is located in a drop-down menu under your username, or it may be a separate tab in the main menu.

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2:  Click on the Re-opened icon.

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4: Click on the yes button.

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Here, you can see the ticket was Re-open Successfully.

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Looking for Mobile App Instructions?
Available at https://kb.cloudpanzer.com/books/mobile-app/page/how-do-re-opened-ticket